PLATINUM SERVICE

Personal Service Analyst Team

No going through a Response Center that routes your call to who knows where or determines the importance of your call or bounces you around from one mysterious voice to another. Your Personal Service Team is made up of two ISS Certified Analysts. A personal relationship is built. Your team members get to know you and get to understand your business. You won’t have to be bothered with “rehashing” your issues every time you call.

Lower Prices

Receive generous discounts on all new products, new releases, face-to-face training, web based training and all services.

Additional Discounts for Continuous Service

Earn additional discounts based on the number of consecutive years of subscribing to User Services (good for product purchases, seminars and training).

2 – 3 consecutive years 25%

4 – 5 consecutive years 40%

6 plus 50%

Toll-free 800 Phone Lines Direct To Your Service Team

Unlimited telephone consultation with your Service Team. As a Platinum Service Subscriber, you won’t run out of service time because there is NO TIME LIMIT on the amount of service you use.

Internet Software Support

Our web based software support capability allows you and your Service Analyst to see the same thing at the same time and upon an invitation from you, allows the Service Analyst access to your ISS software if needed.

Non-business Hours Service

Telephone consultation and training.

This service is available by appointment.

User Service Web

Free download of updates and enhancements.

Find solutions to errors and answers to commonly asked questions.

Maximize Your Service Investment

Take advantage of the Data Review service.

Receive e-mail notification of updates, new products and services.

 

Get Service Order Form

You will need Adobe Acrobat Reader 5 to view the downloadable version of these. You can download it now, free, if you don’t have it.

 

Industry Specific Software

ISS commits to not only providing the best construction accounting software, but also top quality customer service. Every customer matters to us.

Call Us (800) 735-6176

Fax (864) 297-7833

1200 Woodruff RD. C 19
Greenville, South Carolina 29607

Contact Us

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